Privacy policy
Privacy Policy | Nalulu
Last updated: January 19, 2025
This Privacy Policy describes how Nalulu (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nalulustore.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).
By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with the “Last updated” date. Please review the policy periodically for changes.
How We Collect and Use Your Personal Information
Over the past 12 months, we have collected personal information from various sources to provide and improve our Services. The type of information collected depends on your interaction with us and may include:
1. Information We Collect Directly from You
• Contact Details: Name, address, phone number, and email.
• Order Information: Billing and shipping addresses, payment confirmation, and order details.
• Account Information: Username, password, and security details.
• Customer Support: Information included in your communications with us.
2. Information We Collect About Your Usage
We may automatically collect information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies:
• Device and browser information.
• IP address and network connection details.
• Interaction history with our Site.
3. Information We Obtain from Third Parties
• Data from vendors and partners, including Shopify and payment processors.
• Analytics and marketing data to improve Services and advertising.
All third-party data is treated in accordance with this Privacy Policy.
How We Use Your Personal Information
Your personal information is used to:
1. Provide Services: Process payments, fulfill orders, and manage returns or exchanges.
2. Marketing and Advertising: Send promotional content and tailor advertising to your preferences.
3. Security and Fraud Prevention: Detect and respond to unauthorized activities.
4. Service Improvement: Enhance customer support and optimize user experience.
Cookies
We use cookies to improve functionality, perform analytics, and customize content. You can manage cookie preferences through your browser settings. For details about Shopify-related cookies, visit Shopify’s Cookie Policy.
How We Disclose Personal Information
We may share your information with:
1. Vendors and Service Providers: For payment processing, shipping, and IT services.
2. Business and Marketing Partners: To support promotions or targeted advertising.
3. Affiliates: Within our corporate group for legitimate business purposes.
We do not sell sensitive personal information or use it to infer characteristics about you.
Third-Party Links
Our Site may link to third-party platforms. We encourage you to review the privacy practices of these platforms before sharing personal information.
Children’s Data
We do not knowingly collect information from children under 16. Parents or guardians may request deletion of such data by contacting us.
Security and Retention
We use robust security measures to protect your personal information and ensure that it is handled with care. Data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal obligations.
Your Rights
Depending on your location, you may have the right to:
• Access: Request a copy of your personal data.
• Delete: Request deletion of certain information.
• Correct: Update inaccurate data.
• Restrict Processing: Limit how we use your information.
• Withdraw Consent: Opt out of specific processing activities.
To exercise your rights, contact us using the details below. Verification of identity may be required.
Contact Us
For questions or concerns, please contact us:
• Email: hello@nalulustore.com
• Address: 13 Adelaide Road, Dublin, Dublin 2, Ireland, D02 P950